J.P. Morgan & Chase

Guiding commerce on the go

$46.00

Tap on the back

JPMorgan is building a white-labeled tap-to-pay integration for merchants to conduct contactless payments with just an Android phone.

Collecting the tap is difficult for merchants because NFC chips are located on the back of Android phones. This results in confusion when the customer tries to tap their card or phone.

Designed a full tap-to-pay experience that not only integrates with an existing merchant POS system, but also clearly communicates how to facilitate the tap interaction.

Meridian Apparel

Tap to Pay
Gift CardCash

Interaction Points

Each step in the flow reinforces where to tap, what the terminal is doing, and when the payment is complete.

01

Merchant extends out mobile terminal

02

Customer taps card at the back of the phone

03

Terminal NFC chip reads and collects card information

04

Merchant and customer see the transaction is completed

Explorations

Early concepts explored how to orient the merchant, surface the NFC zone, and signal progress through the tap without adding friction at checkout.

Secured by J.P. Morgan

Tap on the back

Total

$46.00

Prototype 1

Pay Meridian Apparel

$46.00

Tap on the back

Prototype 2

$46.00

Tap on the back

Prototype 3

Tap on the back

Prototype 4

Lead Product Designer.